Flexible Lab Solutions work with a broad range of customers across the life sciences sector. We passionately believe in developing people and helping create new talent for the future. We are fully committed to being a fair and equal employer.
Please contact the main office via the contact form, if you would like to apply for any of the roles listed.
.jpg)
About
We are always on the look out for exceptional talent. If you wish to apply speculatively, please submit your current CV with a covering letter to arden@flexible-lab-solutions.co.uk – we look forward to hearing from you.
.png)
About
Work Schedule: Standard (Mon-Fri) + Overtime
Environmental Conditions: Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat etc.)
Job Description:
Position Summary: We are on a quest for a hardworking initiative taker with a positive demeanour to commission, start-up, service and install our range of robotic laboratory automation, and other systems if required, on sites in the UK, Ireland and mainland Europe.
Key Responsibilities: What will you do? 😎
Commissioning, servicing, troubleshooting, repair and installation of instruments on customer sites mostly in the UK and EMEA.
Providing outstanding technical support – on-site and remotely.
Training customers on instrument operation and servicing.
Responsible for accurate inventory control of company property.
Undertake training in related products to allow for expanded service coverage.
Maintain electronic records of service visits and other enquiries and retain associated documentation.
Work with other departments as well as external contractors to ensure customer needs are met with efficiency and integrity.
Share experience and methodology of product services and applications with colleagues.
Contribute to knowledge-base to allow continued improvement of work efficiency and effectiveness.
Carry out other duties that may be considered vital to ensure efficient running of the service department.
Preferred Experience, Education, Skills and Abilities:
Engineering/electronics (diploma or degree) or other relevant technical qualification.
Hands-on field service experience supporting, installing, servicing and fixing automation.
Ability to read engineering drawings and to quickly diagnose and resolve technical analytical problems in each situation.
Willingness to travel over 70% of working time to customers in the UK and EMEA, and occasionally outside the region - often at short notice. Weekend travel may be required as the need arises - but rarely.
Outstanding customer service and interpersonal skills.
Showing integrity even when under stress and pressure.
‘Can Do’ approach and philosophy with ability to learn new things related to the job.
Computer skills with experience of using Microsoft Office products.
Valid passport and clean European driving license and ability to travel unrestricted throughout the region.
Desired Skills/Qualifications
Ability to communicate in German or any additional language(s) will be a huge benefit.
Understanding of communication protocols including Modbus, Ethernet, etc.
What’s in it for you!?
Competitive remuneration package and bonuses.
Excellent benefits.
Company car, phone and laptop.
Training, career progression and opportunities within a world leading company in serving science.
Interested in joining us? Please feel free to email Tom at tom.martin@flexible-lab-solutions.co.uk - we look forward to hearing from you!
