We are customer-centric, future-focused and flexible
A business, a company and a team, we bring together technical excellence, industry-leading experience, and collaborative energy that ensures we always deliver innovative solutions for your unique business needs.
Subject Matter Expert: Robotics and Automation in life sciences and biotechnology.
Respected thought leader and entrepreneur in the field of automated scientific workflows, encompassing robotics, liquid handling, and detection systems using high-integrity data generation, capture and analysis.
Currently serving as an advisor on laboratory automation for the United Kingdom Government's Joint Security and Resilience Centre.
Committed to advancing scientific research across the industry in the UK through automation systems and pioneering lab automation access to SMEs.
Over 20 years’ experience in engineering support operations for research and development within life sciences, Thomas has previously operated as principal engineer for the Pfizer UK automation team, and the European service manager for Cybio Northern Europe (now Analytik Jena). Fiercely dedicated to always delivering first-class customer service – Thomas can often be found in the lab with our service team.
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With over 20 years of experience in the electrical, electronic, and metrology industries, Thomas Carriage began his career as an electronics repair technician before giving his knowledge base an upgrade by studying electrical and electronic engineering. Carriage's expertise extends to designing and building custom test equipment, a skill honed through hands-on experience. Tom furthered his career by managing an ISO17025 UKAS accredited calibration laboratory, where he served as Head of Calibration, overseeing precise calibration processes and ensuring the highest industry standards were met. Since he has joined, Carriage has spearheaded the company's volunteer work-donation programme, giving staff the opportunity to donate their paid work time to the charity of their choice.
Zeina Toric-Azad is a seasoned marketing leader with expertise in content strategy, journalism, digital media, editing and brand development. As Marketing Director at Flexible Lab Solutions, Zeina pushes strategic initiatives to enhance brand visibility and innovation in lab solutions. With extensive experience across diverse sectors, she excels in digital content, project management, strategy and policy while her volunteer roles reflect a commitment to social service and community engagement.
A Chartered Management Accountant, experienced in a wide range of financial functions and services at an international level, Vicky demonstrates strong people management, communication, and organisational skills. She has a proven track record of providing financial support to businesses of all sizes, from large global corporations to small family-run companies. At Flexible Lab Solutions, Vicky Reed brings extensive expertise and dedication to our financial operations.
Darren Garside brings over 20 years of leadership experience in customer service, operational excellence, and laboratory automation to his role as Director of Projects and Commercial Strategy at Flexible Lab Solutions. He has worked with both global enterprises and innovative start-ups in life science robotics, automation, and technology, consistently delivering measurable results in customer success, revenue growth, and operational transformation. Darren has a proven track record of building high-performing global support teams, leading enterprise-wide process improvements, and implementing innovative service strategies that enhance laboratory automation performance. His expertise spans complex, high-tech environments, where he has successfully delivered multimillion-dollar service operations while maintaining exceptional customer satisfaction. Combining strategic vision with hands-on execution, Darren fosters collaboration, drives innovation, and develops scalable solutions that improve efficiency and deliver long-term value for clients in the laboratory automation sector.
