Technical Services

Meticulously planned. Professionally integrated. Continuously supported.

We offer a full range of services for the lifecycle of your system.

Our team works closely with your team through every stage of the lab automation integration process – from design to delivery and after completion. Carefully selecting products which are proven to be highly reliable and can be serviced in alongside the main system by our in-house engineers, we also offer added assurance with our extended warranty services and comprehensive aftersales support team, which operate on European time zone, so you have access to technical support when you need it most.
 

Automation by Design
We use our extensive experience to scope and develop the exacting solution for your requirements, with provision for future expansion or adaption. Our design specifications include layout plans f...
Advanced Design Services
Our highly experienced team utilise their insightful knowledge base and an extensive range of external partners and specialist technology to help create a multitude of solutions. Prototype labwa...
Superior Service
Our customers come first. All of the time. Every Time. We understand that business is critical and every hour counts. Unexpected problems cost money, so when you choose us, you choose success. F...
Independent Specialists
Agilent Technologies is a market leader in laboratory automation, offering innovative solutions to a number of scientific processes. With a broad device portfolio and a history of delivering quality p...
Happy customers are the key to success
For more than a decade, we have supported over 200 individual instruments on behalf of OEMs across Europe. We are ISO9001 certified and have experience operating within general scientific and fully co...